The person I talked to in the Humana office insisted that I give her personal information. I refused and she got angry with me. Then the agent called me at my home and insulted me, my doctor and the hospital I had gone to.
I only wanted to dis-enroll from their plan because I was told I would not have to pay the co-pays if I did not have Humana. In order to dis-enroll from their plan I have to send them a letter, but to enroll only took a second.
I intend to file against them to the State Attorney General for their handling of my Medicare Policy and the fact that I was insulted, told I had to give them information which is against the privacy act and that they did not provide the coverage that I was paying for.
Monetary Loss: $4800.