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My wife and I have been members since 2012 I never missed a payment I'm on auto pay. My wife broke a tooth and we had to pay for it ourself which we assumed we had full coverage. We decided to upgrade our coverage to include major services in case we need it in the...
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Anonymous
Anonymous

I like how you gripe for paragraphs but use a single short sentence about resolution. Try to simplify everything that well and you'll be happier - you see, there are resolutio...

#1370496
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I have Humana medical plan from my employer and 1 day I went to urgent care which was in my network, doctor came for 2 mins and made me wait for 45 mins for nothing, after 15 days I received the 2 bill 1 from the clinic and 1 from Out of network doctor(approx $750), I...
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#1354660
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Humana says that because they did get a hospital bill they were not going to pay ambulance bill. Restaurant paid the hospital bill but was not obligated ambulance bill to hospital. That is not in my coverage that it pays only or ambulance and hospital. I found out...
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Anonymous
Anonymous

Lots of issues here 1) been three years, most insurance companies require all bills to be submitted within 12 months, sorry you lose 2) restaurant paid the hospital bill? Ok h...

#1373243
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Humana by far has the worst customer service. I don't mean just the reps either. I went through an entire appeal process only to have it denied and not once got anyone from management on the phone. Jist of the story, a CSR told me I was covered 100% for a procedure...
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1.0
#1373330
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I had a prescription filled that was for once a day for bladder control, which the doctor said I could take 2 a day when needed, I took 2 and then doctor refilled for 1 to 2 times a day. I had to go to a major medical center and see the lead doctor, I told him that i...
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#1377009
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I purchased a humana dental plan, I never received any info to be able to set up my online access, I was told twice, that I would be emailed a list of providers, etc. When I contacted them to cancel the plan, I was told I would not get all my money back, even though I...
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#1334429
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RE: Prescription drug coverage (PDP Plan): Never received any benefits, poor customer service. Never received any benefits, poor customer service.Never received any benefits, poor customer service.Never received any benefits, poor customer service. I've been enrolled...
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1.0
I didn't like
  • Anything about these shysters
#1377184
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Humana - A Rip-Off

I have been a loyal plus member for 2 years. Humana paid for two claims out of 7 during that time. I have to pay %80 of my expenses out of pocket.
2.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1378845
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I have never seen a more money hungry company in my life! I will be putting my wife back on my health insurance plan from work. It is the only way we can keep from going broke over humana's insane drug prices! Stay away from this Horrible company if you plan to go on...
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1.0
I didn't like
  • Being ripped off
#1246400
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Holy *** I am currently on hold for the 3rd time trying to make a $31 payment. It all started when I attempted to make a payment online, but for the 20th time, their online payment system is jacked up. Entered all payment info... low and behold, there is no ‘Submit’...
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1.3
#1382137
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