Humana
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Humana Overview
Humana has 1.6 star rating based on 407 customer reviews. Consumers are mostly dissatisfied.
60% of users would likely recommend Humana to a friend or colleague.
- Rating Distribution
Pros: Agrivating, Attitude of agents on the phone, No pros.
Cons: Customer service, Misleading plan coverage, Health coverage.
Humana has 1.6 star rating based on 407 customer reviews. Consumers are mostly dissatisfied.
60% of users would likely recommend Humana to a friend or colleague.
- Rating Distribution
Pros: Agrivating, Attitude of agents on the phone, No pros.
Cons: Customer service, Misleading plan coverage, Health coverage.Recent recommendations regarding this business are as follows: "Lower premiums for members with low claims", "Do not enroll.", "Dont *** with Humana", "Way out your options before you decide to use Humana", "Call humana ahead 2 weeks if you can or have doctor do it or find out how to get emergency help quicker from humana".
Most users want Humana to offer a solution to their issues.
Consumers are not pleased with Reliability and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Humana Reviews
"The letters i get are very confusing and the dates are terrible."
Very confusing on your letters i get.no???!!!???i get letters from you that have wrong dates on them and it is confusing. User's recommendation: Not
"Very high premium for N plan. My premium increased 25.00 per month. Pay 278.00 per month. Claims were less than 500.00 for one year. You should give me a discount not increase."
Premiums too high for senior citizen who has low claims. Glen Kirk 219 793 **** Crown Point Ind Member ID H4499**** Plan N group # 5895 User's recommendation:...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Alpharetta, Georgia
They took money from a disability person for over a year and refused to pay claims...3995.00
- No help
- No help
Preferred solution: Full refund
Very high premium for N plan. My premium increased 25.00 per month. Pay 278.00 per month. Claims were less than 500.00 for one year. You should give me a discount not increase.
- No pros
- Too high preimuns
Preferred solution: Price reduction
User's recommendation: Lower premiums for members with low claims
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Insurance help
Preferred solution: My seizure medicine.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Problems with go360 delivery
Preferred solution: I expect nothing but more problems from them
User's recommendation: Do not use.Fille complaints with regulatory agencies..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Angry
Preferred solution: Apology
User's recommendation: Go to somebody else
Hickory, North Carolina
Well center pharmacy order, but the medication was denied
Customer service rep was friendly but not helpful
Preferred solution: Full refund
Medicine and address change
Preferred solution: Medicine approval
User's recommendation: Go with united healthcare
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Woodruff, Wisconsin
My sister was denied back surgery on L 2,3,4 even though the sine specialist said it was critical that she have the surgery done asap yet humana denied her having the surgery,w/oan explaination.
- Bad company would not reccomend
Preferred solution: Apology
User's recommendation: DO NOT RELY ON MEDICARE ADVANTAGE PLANS AS LIKE PRIVATE INSURANCE COMPANIES ARE OUT FOR PROFITS NOT THE COMSUMER
Lost my card
Called to schedule a ride still on one hour later. Supervisor Rayis triple checking my ride. I was on the telephone exactly one hour while Christian tripled my authorization and vanity. Please cred
Preferred solution: Full refund
User's recommendation: Stop playing head games and attend to the fragile
Rx lower price
Preferred solution: Price reduction
User's recommendation: I would recommend to future customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To get replacement card and inquire about a letter I received from baptist health
User's recommendation: Highly recommend
Miami, Florida
To find out why the cost of one of my medications is so expensive
Preferred solution: Price reduction
Insurance Expert Talks
Exposed: Types of Insurance Scams and Fails
In this video interview, Charles R. Gallagher, an attorney, explains what sort of insurance fraud happens with consumers. Find out more about insurance fraud, the worst cases discovered, and how to protect yourself from insurance scam.
Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.
Withdrawal from bank account
Preferred solution: Clarification
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Repeated CS issues
Preferred solution: Humana ceases to exist due to the consequences of its own actions
User's recommendation: Do not enroll.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fullerton, California
Terrible
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