Holy *** I am currently on hold for the 3rd time trying to make a $31 payment. It all started when I attempted to make a payment online, but for the 20th time, their online payment system is jacked up. Entered all payment info... low and behold, there is no ‘Submit’...Read more
Humana - A Rip-Off
I have been a loyal plus member for 2 years. Humana paid for two claims out of 7 during that time. I have to pay %80 of my expenses out of pocket.
RE: Prescription drug coverage (PDP Plan): Never received any benefits, poor customer service. Never received any benefits, poor customer service.Never received any benefits, poor customer service.Never received any benefits, poor customer service. I've been enrolled...Read more
I didn't like
- Anything about these shysters
I had a prescription filled that was for once a day for bladder control, which the doctor said I could take 2 a day when needed, I took 2 and then doctor refilled for 1 to 2 times a day. I had to go to a major medical center and see the lead doctor, I told him that i...Read more
Humana by far has the worst customer service. I don't mean just the reps either. I went through an entire appeal process only to have it denied and not once got anyone from management on the phone. Jist of the story, a CSR told me I was covered 100% for a procedure...Read more
Humana says that because they did get a hospital bill they were not going to pay ambulance bill. Restaurant paid the hospital bill but was not obligated ambulance bill to hospital. That is not in my coverage that it pays only or ambulance and hospital. I found out...Read more
Resolved: Humana - Horrible service rude people
My wife and I have been members since 2012 I never missed a payment I'm on auto pay. My wife broke a tooth and we had to pay for it ourself which we assumed we had full coverage. We decided to upgrade our coverage to include major services in case we need it in the...Read more
Everything was fine with Humana for about 6 Months..All of a sudden 5 very important medications that Humana had covered for My Congested Heart Failure, Anemia and Lung removal due to Aspergillus, were "NO Longer Covered"...I followed "Protocol" and filed appeals as...Read more
I have Humana medical plan from my employer and 1 day I went to urgent care which was in my network, doctor came for 2 mins and made me wait for 45 mins for nothing, after 15 days I received the 2 bill 1 from the clinic and 1 from Out of network doctor(approx $750), I...Read more
I retired in 2007 and has been under Health Net Federal Services for 10 years. I did NOT get a single billing problem from the providers (PCM or hospital emergency services) during this 10 years. As prime recipient, I pay my co-pay each time I visit my PCM or when I go...Read more
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