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I had dental insurance with humana for over a year. after my probation for care was over .I use my insurance for care and to my surprise I had to pay 100 % of the cost of my care.a complete rip off.i will never use them again for any circumstance. I see humana...
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I didn't like
  • Didnt deliver what was promise
#1237584
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Was in a minor car accident in August 2017 so Humana decided that I have other insurance and are denying all my medical bills, the Car insurance is a 3rd party claim which is closed. Had to file an insurance commissioner complaint, to find out that they have in their...
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1.7
I didn't like
  • Not paying bills as contracted
  • Denial of coverage for doctor requested service inpatient rehab
#1233520
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I am so utterly pist off with these *** suckers their billing me for ship I didn't ask for every time I turn around I'm trying to get some information from somebody get some help from somebody and they're all telling me to suck eggs they want me to pay it why the...
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1.0
#1232900
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Got quite a few mailings months ago about humana.I inquired for info,never applied,in fact they actually turned me down because of something about income.So here it is the month of march and all of a sudden I get a bill and coupon book.I do not need there ins. at this...
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1.0
#1216185
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Humana Gold Plus website and customer service both steered us to vision providers who charge for eye exam. Pretty bad when the representative at the second provider's office could tell me who to call for what should be an eye exam included within our Medicare Advantage...
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2.5
#1214041
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Pays good on Dr. visits.... Totally blows when it comes to the medications they cover... Let's also not forget they lie... ALOT... Been there, and done that... Had a discussion with the mail order people about a couple of prescriptions I tried to find cheaper. Well...
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#1208986
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December 12, 2017 emergency room visit followed by cardiac catheter for stent placement . After dozens of phone calls and countless hours on hold finall got approved for half of requested cardiac rehabilitation visits. There is NO way to communicate with Humana via...
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#1189107
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first off I live in New Mexico so I'm not sure if it's the same all over. I just joined Humana and also got their Dental plan for 25.00 a month. I have been totally unable to find a dentist and I also see a therapist for PTSD it's taken me a week to find a therapist...
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1.0
I didn't like
  • Having to beg for medical treatment
#1185182
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in my 27 years in the healthcare business I have NEVER had such incompetant operators/ customers service like HUMANA s. The phone systems and staff keep transfering to different departments and puttinig on hold >20min...(sometimes I ve been on hold for 40mns.) then as...
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1.0
#1185008
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Signed up for their HMO advantage plan for medicare in December 2017. Then come Jan. 2018 they "changed" my coverage, my providers, my co-pays went way up, their response, "because we can" i sincerely hope their children {{REDACTED}}, sorry innocents but your parents...
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Anonymous
Lord

Humana is a business. Every year, they make changes to their policies. It's how insurance companies turn a profit. If you'd been aware of these changes, you could've switched ...

1.0
#1180541
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