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first off I live in New Mexico so I'm not sure if it's the same all over. I just joined Humana and also got their Dental plan for 25.00 a month. I have been totally unable to find a dentist and I also see a therapist for PTSD it's taken me a week to find a therapist...
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1.0
I didn't like
  • Having to beg for medical treatment
#1185182
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in my 27 years in the healthcare business I have NEVER had such incompetant operators/ customers service like HUMANA s. The phone systems and staff keep transfering to different departments and puttinig on hold >20min...(sometimes I ve been on hold for 40mns.) then as...
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1.0
#1185008
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Signed up for their HMO advantage plan for medicare in December 2017. Then come Jan. 2018 they "changed" my coverage, my providers, my co-pays went way up, their response, "because we can" i sincerely hope their children {{REDACTED}}, sorry innocents but your parents...
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Anonymous
Lord

Humana is a business. Every year, they make changes to their policies. It's how insurance companies turn a profit. If you'd been aware of these changes, you could've switched ...

1.0
#1180541
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I have tried to use the rides from Humana 3 time's. The taxi id always late that is if they show up at all. Today, I waited 1 1/2 hours, called 5 times and finally found out the taxi was broke down. Caused me to miss my Doctors appointment. I was a new patient. I have...
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1.0
#1166965
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I began auto deduct for my Humana RX payment ... I thought. The first payment never showed up as withdrawn from my bank account. I called and found out that the agent enrolling me had not entered any amount to be deducted on the form she filled out over the phone and...
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h.kitchener
h.kitchener

As you undoubtedly suspect, the $25.80 is a late payment. Just call them next week and explain the reasons, etc. and they should waive it as it was their mistake. However, whe...

#1163440
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I have had Humana as my medicare for a number of years and was able to go back to work part time last year. I was able to purchase a secondary policy to help cover major costs. Through no intelligent process Humana decided to make my secondary primary. I was not told...
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Anonymous
Pat George

Just did my yearly medical update for medicare and Humana also decided to decline the lab work. another $800 shafting by Humana. Worst company ever!!!

patgeorge1@msn.com
patgeorge1@msn.com

Make sure to contact your senators and let them know of the problems. My senators just let me know they are working to correct this poor quality company.

1.8
I didn't like
  • Thier failure to honor contract
#1160847
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Humana - Why do they keep calling me..i am not Pamela Westbrook

i have had my phone number 17 years..the last 4 years Humana calls me repeatedly..i tell them i am not Pamela Westbrook..they SAY they will correct this but then they call back over & over..This is harassment...
#1155886
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Humana - Worse insurance ever

I was into Humana through Obamacare. I paid out over 8,000 for year policy. I was given a pediatrician as a primary. I'm a 57 year old woman. In the year I fought for new provider. They never changed it. So paid for health insurance NEVER saw a doctor. I have a pacemaker. It was never checked. So I rate humana insurance the WORST insurance. Obamacare the worst thing to ever happen to the country.
1.0
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#1154061
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Humana Really Sucks!

Humana is right on par with Comcast when it comes to customer satisfaction. The critical difference is they will screw up your healthcare, not your TV service!!! STAY AWAY FROM HUMANA!!!
#1153674
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I have severe essential tremors and had a deep brain stimulator installed 11 yeats ago. Every few years I need the battery replaced. Humans approved the procedure but the only neurologist in Houston that could change it was out of network. After several weeks of phone...
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1.3
#1152765
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