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I got this insurance and canceled , which was no charge and no contract, yet when I cancelled a couple of days after still being billed and no credit. Now having to call my bank on fraudulent charge. Worst company ever!!! I called four times and was promised credit,...
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1.7
#1309951
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I am 49 yrs old and disabled. No one in the area had one of my Covered Rx's. I paid full price with the promise that I will be reimbursed. That was January and now being told that it was applied to an out of network deductible
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Anonymous
Jay R

Call the news. I believe its NBC 10 news east coast. Where they help people with disputes like yours. Because it's aired on the news the company usually gives you back what th...

1.3
#1306950
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I have Humana Gold Plus I am very happy with it because of my age of being over 70+ now. Since my heart attach not long ago and up to now Humana has not fail me in covering my on all of my heath insurance with the hospitals and doctor plus all of my medications. They...
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#1298405
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My husband and I just signed up for Humana Walmart rx plan. What a living nightmare it has been....I think I have talked to 10 C/S people each telling me a different story...They put the wrong mailing address for my husband, tried calling and fixing it on line...no...
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1.0
I didn't like
  • Repeat calls to customer service
#1296721
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Didn't ship my prescriptions more than four times. Why? No reason. They told me they were in the mail. Then, despite taking the premium from my SS check, they "dis-enrolled" me. How? Why? No reason. They didn't even know who in their system did it, but it wiped out all...
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1.0
#1296097
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Humana - Going to change MEDICARE company

We drove in from Chicago 30 minute drive with heavy traffic, about an hour drive, to go to your Finley Rd office!! How inconsiderate and unfair HUMANA IS!! The office is closed without any sign advising they had closed down PLUS their website still has office location. You call and you wait for ever. Well hopefully enough people read reviews so they will think twice before ennrolling with Humana!
2.2
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1291710
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First of all, call customer service and you will hear "is now closed". Suppose you live on the West Coast. They close down at 3PM. They have no 24-hour support for resetting passwords, which you have to do every time you logon. Secondly, I have never been able to logon...
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#1290553
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In 2015 it took me 4 months to get Humana to believe they were our Primary insurance on the kids and that my ex-wifes insurance was secondary. In the end I sent my divorce judgment to Humana showing I was to be primary insurance. Then in 2016 they pulled the same stunt...
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1.6
I didn't like
  • Customer service
  • Lack of follow through by company
  • Disrespect of customer and care providers
#1289066
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My dental coverage was supposed to pay 1oo percent. free dental checkups, free xrays, free teeth cleaning. I had to pay the dentist 190 dollars. The dental company says humana would not pay them so they had to charge me. I contacted humana and they said they would look...
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Anonymous
Anthony Cicero

2 THUMBS UP FOR HUMANA WEBSITES EXCELLENT ANSWERS OUTSTANDING Give A HIGH FIVE THANKYOU

1.0
#1261758
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My wife got switched over and it is a nightmare trying to get bills paid! It is supposed to be 0 deductinle and 0 copay but we keep getting billed saying that what we owe has been added to deductible!!! Then the ER at an in network hospital is out of network for...
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Anonymous
C.O. Jones

Check this out:https://topclassactions.com/lawsuit-settlements/lawsuit-news/503140-503140/

#1260384
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