They didn't notify me about cancelling a proactive benefit. Cannot get a real person on the phone.
Who are these *** people making bad decisions. Exercise prevents trips to the doctor and saves insurance companies money. Who hires these idiots?Then don't bother to tell the consumer just surprise us that is good business. Raise our rates - why do they hate us so much???????
Then tell us we are locked into them until a certain date - months away. What other industry gets away with this nonsense.
How do expect loyalty when you do business in this manner. Humana and its employees can go out of business they deserve it!
Monetary Loss: $3600.