I signed up with Humana this year because it is the only Medicare advantage plan being offered in my area. I set it up to have my premiums deducted from my social security check but, for some reason, received a coupon payment book from them.
I didn't think anything about it until I got a past due notice from Humana. Now this was strange to me because Social Security had already deducted the premium. when I called Humana I got absolutely no help at all. They insisted that I was NOT set up to have my premiums deducted from my Social Security and that I had to set this up again, and that it would not take effect until March, which meant they wanted payment for January and February.
I even spoke with a manager by the name of 'Buddy' who was no 'buddy' at all.
He kept insisting that they needed to receive payment from me, would not even try to contact Social Security to try and straighten things out. I already hate this company and I have only been with them for a month.