Albemarle, North Carolina
1 comment
Not resolved

I am a health care provider - Humana insurance is the worst I have ever had to work with.The customer service center is based in India - the representatives are rude, poorly informed, and most unhelpful.

I despise having to deal with this insurance company - and, as a provider - I should be able to speak to a customer service representative with some knowledge and it is virtually impossible.

The claims are not paid in a timely manner, nor are they paid in the correct amount.If any patient sees this review - under no circumstances are you to deal with this insurance.

I liked: Very little about humana.

I didn't like: Lack of email contact, Unreachable by phone, Never being able to contact, Misleading plan coverage.

Review #868714 is a subjective opinion of a user.

1.0
Reliability
Website
Diversity of Products or Services
Staff
Price Affordability
Product or Service Quality
Insurance Plans Acceptance
Additional Fees
Billing Practices
Exchange, Refund and Cancellation Policy
Customer service
Value for money
Discounts and Special Offers
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Humana?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Port Saint Lucie, Florida, United States #1269440

I completely agree.I had this insurance for a year and every single claim is a problem.

They deny coverage of everything and when you call you get the middle east.

The most frustrating experience EVER.They should not be allowed to be in business.

You May Also Like

State Farm Insurance - Daughter was hit after she put car into reverse, she maintains that she never moved and stayed in the grass area she was parked in State Farm Insurance "4/29/2017 daughter was delayed leaving work because the school was shut down letting no one in or out until they were told. Once she was released she went to the..." Read more Review about Aflac Cancer Insurance Policy from Jacksonville, Florida Aflac "I am terminally ill with cancer. My days are very limited. My daughter and I summit my claim for my cancer policy over a month ago through a Rep..." Read more ToCo Warranty - Review in Insurance category  from New York City, New York Toco Warranty "SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. I refused to go further with conducting business with TOCO after reading these disturbing reviews and for the second time I have been harassed..." Read more Hole In One International - US Hole in One Ardmore Pennsylvania Hole In One International "This company hires part time High School and College students to slander and libel others when all along they are the culprits in a game about sports promotions. they use..." Read more Lkq Corporation - Unsafe worker driving Lkq Corporation "Hi i live in Florida. When i was driving one of your trucks cut me off the road.I was turning right but there was so many cars in the way..." Read more Ezbuy - Faulty item - collect, return and collect??? Ezbuy "Ezbuy delivered a spoiled drawer. Firstly, its bulky - yes i chose self collection to save on cost. Being asked to BRING BACK to the warehouse / collection point. Hello?..." Read more Garden Winds - Horrible Customer Service Garden Winds "Garden Winds customer service is the absolute WORST! After sending two email and getting no response, "I" had to call to get any kind of answers concerning their defective products..." Read more Everbuying - Great website to buy the latest gadgets Everbuying "I have already ordered multiple items from the website (mostly electronics) and so far I didn't have any issues. Everything was as described. Shipment was fast and the support department..." Read more