Humana - worst insurance ever!!!
I am a health care provider - Humana insurance is the worst I have ever had to work with.The customer service center is based in India - the representatives are rude, poorly informed, and most unhelpful.
I despise having to deal with this insurance company - and, as a provider - I should be able to speak to a customer service representative with some knowledge and it is virtually impossible.
The claims are not paid in a timely manner, nor are they paid in the correct amount.If any patient sees this review - under no circumstances are you to deal with this insurance.
I liked: Very little about humana.
I didn't like: Lack of email contact, Unreachable by phone, Never being able to contact, Misleading plan coverage.
Review #868714 is a subjective opinion of a user.