Humana - worst insurance ever!!!

46 of 346 Humana reviews

I am a health care provider - Humana insurance is the worst I have ever had to work with.The customer service center is based in India - the representatives are rude, poorly informed, and most unhelpful.

I despise having to deal with this insurance company - and, as a provider - I should be able to speak to a customer service representative with some knowledge and it is virtually impossible.

The claims are not paid in a timely manner, nor are they paid in the correct amount.If any patient sees this review - under no circumstances are you to deal with this insurance.

This review is a subjective opinion of a user.
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  • What I liked
    • Very little about humana
  • What I disliked
    • Lack of email contact
    • Unreachable by phone
    • Never being able to contact
    • Misleading plan coverage

Reason of review:
Poor customer service
Review category
Insurance
review #868714 by

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46 of 346 Humana reviews
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Anonymous

Jan 11 #1269440 Port Saint Lucie, Florida, United States

I completely agree. I had this insurance for a year and every single claim is a problem. They deny coverage of everything and when you call you get the middle east. The most frustrating experience EVER. They should not be allowed to be in business.

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