Product: Humana Claim Clear all filters (13 of 13 reviews match)
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Humana is the worst health insurance experience that I have had. They look for every excuse to not pay a claim. I am out of there the end of this year. They have denied 3 claims to me that should have been paid. I have had to write several letters and have also written...
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Humana Claim
#1106595
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Humana has denied every clam from my primary care physician who is in their network. I get letters stating the clam is coded wrong and this is for a regular office visit. I check with the physician's office and they say all codes are correct. Another letter I received...
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1.0
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Humana Claim
#1092683
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Humana Outsourcing all their call reps give misleading info and they haven't processed a claims received 6 month ago with all information needed to process... Manager dont call you back and they never pay what they say... My Doctor office staffed told me NEVERT go with...
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1.5
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Humana Claim
#792991
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Humana's customer service reps are very rude. If you ask for a supervisor/manager they will either hang up on you or put you on hold for 45 minutes or more. You will have to either hang up or call again. Humana will put your confidential information into another...
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Humana Claim
#775165
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Last year I had Humana Platinum in GA - their Rollr Royce plan. My daughter needed serious knee surgery - twice. Our doctor is in-network and is a pediatric orthopedic specialist that had done this surgery hundreds of times and knows what he is talking about. He...
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1.0
Product
Humana Claim
I liked
  • How they know more than your own doc yes that is sarcastic
I didn't like
  • How they think they are god
  • Entire deal and experience
#767128
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I was enrolled in a Humana Supplement beginning 01/01/14. On 10/15/14 I received a notice from Humana, raising my rates for 2015. At that point, Humana had paid $20 in costs for me during 2014. I located other insurance, equally good, for much less money. It was...
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Humana Claim
#597956
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This is the second time that Humana has refused to pay for my meds. that i received in the hospital, I submitted a claim with the proper proof of payment and told them i received the drugs during surgery. I received a letter stating that they would cover two of the...
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1.0
Product
Humana Claim
I didn't like
  • There failure to pay on a claim
#594664
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My Humana policy became effective February 1, 2015. I've been using Beconase since 1989 for my allergies. Each year, I get samples and try the new nasal spays on the market, but I always go back to the the tried true nasal spray that works the best for me. I live...
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1.3
Product
Humana Claim
I didn't like
  • Refusal to provide coverage
  • Stall tactics
#592786
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I have only had my plan since May 1. During that time I have had 3 claims rejected from them. I was able to contact them and after an average of 1-2 hours on each claim, Humana did end up paying. It also took them 3 months to get my automatic draft in the system...
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1.0
Product
Humana Claim
#529949
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FROM A PROVIDER...AUTHORIZATIONS ARE NOT REQUIRED IN GEORGIA BUT HUMANA CANNOT SEEM TO GET THIS RIGHT. I HAVE CALLED AT LEAST 4 TIMES ON SOME CLAIMS AND KEEP GETTING TOLD THAT CLAIMS WILL BE REPROCESSED ONLY TO BE DENIED AGAIN. EVERY SINGLE CLAIM FOR EXCHANGE PATIENTS...
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1.0
Product
Humana Claim
#529690
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