Patricia L Bny

Customer service hung up on me several times. Placed order for over the counter never got. They mixed up my address with other many times.

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OTC never received Customer service hung up on me several times Never updated my address after I gave it to them multiple times
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Cons:
  • Customer service

Preferred solution: Apology

Resolved
Kerry A Gus

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Verified Reviewer
| map-marker Fullerton, California

Resolved: Terrible

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Updated by user Dec 21, 2023

Company fixed the issue and I have been provided with apology. Humana sent letter saying the provider was in network.

In addition I no longer get my rxs from them. I found an online pharmacy and pay myself

Original review Nov 21, 2023
Never enroll with the worst company ever. 1 issue results in 10 more for you to resolve and the resolutions never materialize
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Anonymous
map-marker Calhoun, Georgia

Human sucks

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humana is the worst insurance company I have ever dealt with...they don't want to pay on prescriptions...might as well use the goodrx coupons...the are worthless...
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User's recommendation: Don't get Humana Insurance

Anonymous
map-marker Platteville, Wisconsin

Question re coverage

The great service I received so politely conveyeddont hesitate to call with questions. And so knowledgeable.
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User's recommendation: Call, they're great

joanne b Lkd

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Benefit package

Did not receive a benefit package for the new year then when I spoke to one of the representatives they told me that they lowered my benefit package which is not good but by a lot. You know they lowered till $500 for me which is crazy where everybody elsewhere are getting thousands of dollars you only wanna give me 250 and I dont understand why, she couldnt explain it so if somebody could explain it to me I would appreciate it.

No, you wanna give me 250+ $25 a month but other plans are offering so much so much more.

Please contact me and let me know whats going on. Before I start shopping other places

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2 comments
Guest

They are scammer. They refuse to provide my fund.

They are liars. They told me they have sent the guns to my ba k but didn't.

Instead they responded they need 1000 USD to complete the proces while I did make the payment a week ago. I never thought a bank would scam vudtomers.

Guest

EBay@***e-guarantee.com Debracrd87@***.com Scammed me 2003 Ford F150 CrewCab

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Anonymous
map-marker Chicago, Illinois

My Humana service you we’re unable to help .

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Termination of my insurance after over 20 years! There is nothing else to say. I dont have any insurance and no one could help me after the FEHB divorce affiliation with you.
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User's recommendation: None find out for yourself!

Sheila W Mux

Coud not talk to representatives

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More details on cancellation of insurance policy coverage. We are changing insurance and cannot carry supplement policies.
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Pros:
  • We were satisfied with humana coverage

Preferred solution: Changing insurance,that is all. There have been no problems with coverage.

Shirley J B

Co pay charge

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I was charged 100.00 co pay for a bone density test. I thought it was covered under my wellness check
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Loss:
$100
Pros:
  • Coverage

Preferred solution: Full refund

Anonymous
map-marker Granby, Connecticut

Regarding mri approval

Not a thing..a run around my pain is a 10-10 your prolonging my painplease approve mt Me ASAP..thank you
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User's recommendation: Run

Resolved
Shanicka Gyj
map-marker Memphis, Tennessee

Resolved: Having trouble registering On line

Updated by user Dec 19, 2023

Company fixed the issue and I have been provided with apology. Couldn’t download Humana on my iPhone

Original review Dec 12, 2023
Keep saying having problems with site and I registered twice putting in all the information they asked for
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Sharla H Oja

Looking for some health insurance

Cause my is dropping me from plan since. I have SLMB insurance. Instead of a QMB insurance plan policy. From UHO -POS-D-SNP. So! They drop my insurance from them completely.
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Cons:
  • Seeing if i can join the company

Preferred solution: Looking to see if I join y’all insurance company

Budd Lqf

Can't contact customer service person

Can't make phone call to customer service. This is the *** service I can't even call customer service with out having to use online stuff I don't know how to use so I can't do anything about my Humana visa card.
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Preferred solution: Replacement humana visa card

Ciela Hqb
map-marker Terrell, Texas

Search pcp

Im search for a new pcp and running into new patient roadblocks. Cant find anyone taking new patients
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Anonymous
map-marker Toronto, Ontario

Hola mi nombre es adolfo Bermudes

yo necesito mi medicina de la zucar todo mi medicina lo que pasa que estoy en casa de mi hija y estoy pasando un tiempo aquí en esta dirección 7 lake trail Bloomington llinoins 61701 Por favor necesito las medicina gracias
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Thomas B Lov

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Verified Reviewer
| map-marker London, England

They lied too when i signed up for the plan i want cancel it

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They call with all this *** that I would get if I changed form CIGNA too Humana just lies i want too get out of this *** before its to late
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Preferred solution: A call so i can cancel this ***

User's recommendation: Dont *** with Humana