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We have been using Tricare Reserve Select for seven years with ZERO issues. The switch with HUMANA has resulted in terrible problems and headaches. They should be fired. It seems like fraudulent practices. 1. They do not pay out claims in a timely manner 2. I used to...
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1.0
I liked
  • Ease of use and assurance of good quality physicians care
  • History of great service
I didn't like
  • High copays
  • Humana affiliation
  • Price inflated after humana
#1251277
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Humana Gold plus HMO

Been trying for 2 days to find a doctor/doctors group in my area that accepts Humana insurance. I call doctors office they say they accept them I call Humana and they say that doctor is not listed. Was on phone 1 hour 45 minutes yesterday trying to get help from Humana but no luck. Not a very happy customer.
#1247115
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I have never seen a more money hungry company in my life! I will be putting my wife back on my health insurance plan from work. It is the only way we can keep from going broke over humana's insane drug prices! Stay away from this Horrible company if you plan to go on...
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1.0
I didn't like
  • Being ripped off
#1246400
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I had dental insurance with humana for over a year. after my probation for care was over .I use my insurance for care and to my surprise I had to pay 100 % of the cost of my care.a complete rip off.i will never use them again for any circumstance. I see humana...
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Anonymous
JENETTA MCNABB

I TOOK OUT DENTAL INSURANCE WITH HUMANA IN MARCH 2018, MY COVERAGE BECAME EFF DATE AS OF APRIL 1, 2018. THEY NEVER SENT ME ANY BENEFIT COVERAGE INFORMATION. WHEN I CALLED THEY...

I didn't like
  • Didnt deliver what was promise
#1237584
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Was in a minor car accident in August 2017 so Humana decided that I have other insurance and are denying all my medical bills, the Car insurance is a 3rd party claim which is closed. Had to file an insurance commissioner complaint, to find out that they have in their...
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1.7
I didn't like
  • Not paying bills as contracted
  • Denial of coverage for doctor requested service inpatient rehab
#1233520
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I am so utterly pist off with these *** suckers their billing me for ship I didn't ask for every time I turn around I'm trying to get some information from somebody get some help from somebody and they're all telling me to {{Redacted}} they want me to pay...
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Anonymous
Anon

You have already gone postal with your complaint. You do not make any sense at all.

1.0
#1232900
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Got quite a few mailings months ago about humana.I inquired for info,never applied,in fact they actually turned me down because of something about income.So here it is the month of march and all of a sudden I get a bill and coupon book.I do not need there ins. at this...
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1.0
#1216185
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Humana Gold Plus website and customer service both steered us to vision providers who charge for eye exam. Pretty bad when the representative at the second provider's office could tell me who to call for what should be an eye exam included within our Medicare Advantage...
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Anonymous
rich

Issue has not been resolved.

2.5
#1214041
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Pays good on Dr. visits.... Totally blows when it comes to the medications they cover... Let's also not forget they lie... ALOT... Been there, and done that... Had a discussion with the mail order people about a couple of prescriptions I tried to find cheaper. Well...
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#1208986
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December 12, 2017 emergency room visit followed by cardiac catheter for stent placement . After dozens of phone calls and countless hours on hold finall got approved for half of requested cardiac rehabilitation visits. There is NO way to communicate with Humana via...
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#1189107
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