Humana - Cancelled my insurance in error... Told it was reinstated only to find out I cannot get needed medical care.
Humana seems to be run by Dumb and Dumber...My insurance was cancelled in error...
and they supposedly corrected the error. Certainly not with all departments within their system. My primary physician was unable to set up an appointment for me to get an MRI as I have a torn Achilles Tenon. I have spent more than 2 hours on the phone trying to resolve the error made by Humana.
I was a Licensed Insurance Producer (Agent) in Nevada before retiring. I will now contact the Nevada Department of Insurance in hopes of resolving the problem with Humana.
Humana customer service and staff don't seem to care about solving problems.Incompetents runs rapid with Humana.
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