Not resolved

First of all, call customer service and you will hear "is now closed". Suppose you live on the West Coast.

They close down at 3PM. They have no 24-hour support for resetting passwords, which you have to do every time you logon. Secondly, I have never been able to logon to their system without first calling customer service. It is the most messed up website and poorest customer service of all the organizations I deal with.

I only deal with them because they have the cheapest Medicare part D. As far as dental insurance is concerned, I have found that no dental insurance is really worth the money because it only pays part of the cost.

So the dentists just quote a high price. Then you have to pay 1/2 of that which is what you could have negotiated in the first place without the insurance.

Product or Service Mentioned: Humana Website.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Jun 28.
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