On 12.17.12 I paid $37.99 for Erythrocin Stearate 250mg 30 tabs under Humana Walmart Preferred Plan at Rite Aid Pharmacy.On 1.18.13, I had to refill the prescription and was charged by the same Pharmacy $75.11.
The pharmacist called Humana and was told Humana increased the cost for the drug for the Walmart Preferred Plan. I called Humana 3 times and was on hold for 65 minutes. Customer service is a disaster and I was disconnected twice. There is no fax number or email to contact Humana, only a telephone number that is insufficient to handle the complaints.
I finally got a supervisor, Seth, who said Humana increased the out of pocket payment to me because the drug increased BUT HE COULD NOT PROVIDE ANY no documentation of the increase. I was told now I must pay more for drugs than before as Humana does not provide the discounts as before. Humana is deceptive and does not disclose the increases in out of pocket expenses to the consumer. I would not have renewed for 2013 If I knew Humana would not give a discount on drugs and now I have a huge increase in out of pocket expenses.
This issue is about Humana’s refusal to honor the discounted drug prices as before.I would never have renewed this drug plan if Humana disclosed its new pricing policy that I never was informed of.
More Review Details
- Monetary loss:
- Product or service
- Humana Medicare
- Review category
You May Also Like
- "Last September 12th driving on the highway i-35 SB when an unidentified object hit my windshield while going 70 mph. I was going from Austin to San Antonio and had..."
- "I got hurt a work and back in 2005 I had 20 teeth come out from Taking Oxycontin for 12 yr...these rx pain pills caused my teeth to fall out....LM..."
- "9/17/14 at 1245 PM. Encompass insured driver in a Jeep Grand Cherokee made a lane change without checking to see if a vehicle was next to her. I was in..."
- "Charged for insurance that was clearly refused. Hertz rep. did knowingly verbally deceive (e.g. lie) about "free" "Basic Services." Like most anyone picking a car up from an airport car..."
- "I bought the pitcher and filter and in the beginning it was fine then I got the lemon water taste. Now the last 2 filters are leaking black particles and..."
- "About PEOPLE FINDERS:They have a lot of balls charging my credit card account for something that was supposed to be ONLY .95c (cents).I do not, did not and will not..."
- "Ordered a Premium Large Garden Basket (the biggest upgrade) for a friend's funeral. They assured me they would be delivered to the funeral home by 10:30am since the funeral started..."
- "The claims department blamed the company by saying the box was inadequate. The driver says he left it at my door. As you can see the box is on the..."
- "We purchase a home in Warners ny . We asked for the full size bathroom rough in for our basement . Now we have decided to finish our basement and..."