Humana requires previous approvals and referrals, which they refuse to honor. A free vision test offered by Humana, my referral was properly coded and obtained, printed order with authorization, I am being billed almost $200.
Do not think you have "insurance with Humana"...You Do NOT. They lie about coverage. You follow all Rules, then get billed hundreds of dollars, Plus, their provider had a stroke, is still being used by Humana, he gave me a test coded wrong, a test I did not need nor want. My order was properly coded but he changed it.
Every referral is not to be trusted. I make appointments from their Provider list, show up and am refused service be sure that provider "quit Humsna" and. Y time for weeks was wasted.
Stay away from Humana. Your health is at stake.
Review about: Humana Health Insurance.
Reason of review: Mistake in coding/referral.
Monetary Loss: $171.
Preferred solution: Full refund.
I liked: Very little about humana, Silversneakers fitness.
I didn't like: Misleading information, How they think they are god.