• Silver sneakers gym membership1 votes
  • Customer Service7 votes
  • Misleading Plan Coverage4 votes
  • Health Coverage3 votes
Is this your company?
Please check our
business solutions

  • Jun 03
  • Drug Stores and Drugs
  • Fairmont, West Virginia
  • Prescription Coverage
  • 98

My husband is a Type 2 Diabetic and Right Souce RX refused to approve his Januvia prescription even after letters from two Doctors. Their computer system at Right Source is so bad they can not even get his test strips and lancets presccription refilled. We have tried since March to get his supplies and each time we are on the phone well over an hour and each time they say they are ordered and... Read more

Was this review helpful? 3 0

  • Apr 04, 2013
  • Health Insurance
  • Owosso, Michigan
  • Disability Insurance
  • 196

Humana makes like there there for the customer but they are not they consistently try to get out of paying claims or making it vague what they pay for and then beat you over the head with there policy book and there customer service is rude and no help.For instance a doctor that treats me works for the county and treats me and they bill for him through the county so Humana says he is out of... Read more

Was this review helpful? 0 0

  • Feb 23, 2013
  • Health Insurance
  • Manchester, New Hampshire
  • Humana Gold Plus Medicare Advantage
  • 108

I have three complains 1- After my contacting the Right Source per their instructions my Doctor called in for prescription medicine which I have been taking for years. After receiving the prescription order they told me that I was allergic to a different medicine. I am not allergic to that different medicine. I have spent over at least 8 hours (4 calls) of my time trying reach customer service to... Read more

Was this review helpful? 1 0

  • Feb 12, 2013
  • Health Insurance
  • Seattle, Washington
  • 131

I currently work for a physicans office and have to deal with Humana on a regular basis. If you call from a providers office you are transferred to an outsourced office located in the Phillipines. 90% of those people do not understand what I say or what they say. I am always misinformed and it has caused extreme delay in payments and resolutions to problems. I have mostly elderly patients who... Read more

Was this review helpful? 3 0

More results for "humana"

Tag Results

Company Results

You are reading about Humana.
Filing a new complaint about