BEWARE HUMANA WALMART PREFERRED PLAN
On 12.17.12 I paid $37.99 for Erythrocin Stearate 250mg 30 tabs under Humana Walmart Preferred Plan at Rite Aid Pharmacy.On 1.18.13, I had to refill the prescription and was charged by the same Pharmacy $75.11.
The pharmacist called Humana and was told Humana increased the cost for the drug for the Walmart Preferred Plan. I called Humana 3 times and was on hold for 65 minutes. Customer service is a disaster and I was disconnected twice. There is no fax number or email to contact Humana, only a telephone number that is insufficient to handle the complaints.
I finally got a supervisor, Seth, who said Humana increased the out of pocket payment to me because the drug increased BUT HE COULD NOT PROVIDE ANY no documentation of the increase. I was told now I must pay more for drugs than before as Humana does not provide the discounts as before. Humana is deceptive and does not disclose the increases in out of pocket expenses to the consumer. I would not have renewed for 2013 If I knew Humana would not give a discount on drugs and now I have a huge increase in out of pocket expenses.
This issue is about Humana’s refusal to honor the discounted drug prices as before.I would never have renewed this drug plan if Humana disclosed its new pricing policy that I never was informed of.
More Review Details
You May Also Like
- "if you are getting "screwed" by any Insurance, you have to check this out at Least (almost) 10 Insurance companies "settled", out of court (I Believe), Humana for 250 Million..."
- "I looked into healthcare coverage ONCE on ONE website which resulted in 27 phone calls in a 20 hour period (just recounted, again). For asking to be placed on the..."
- "my grandmother has been paying on a life insurance policy for over 7 years and the amount was only $3000.00. so we decided to take a reduced payment to..."
- "About PEOPLE FINDERS:They have a lot of balls charging my credit card account for something that was supposed to be ONLY .95c (cents).I do not, did not and will not..."
- "I bought the pitcher and filter and in the beginning it was fine then I got the lemon water taste. Now the last 2 filters are leaking black particles and..."
- "Charged for insurance that was clearly refused. Hertz rep. did knowingly verbally deceive (e.g. lie) about "free" "Basic Services." Like most anyone picking a car up from an airport car..."
- "I have had the Premium In-Home Plumbing Repair contract with Dominion Products and Services for the past several years. The reason I selected the premium service over the standard was..."
- "I ordered one tee shirt, paid full price. After waiting about one month, I was told that they ran out of ink, and was told I would be reimbursed half..."
- "10/03/2015. We brought our red and white papillon Bindi into the south 72nd street store to have her cleaned and groomed. Everytime we've taken her in we have specifically told them..."