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  • Customers like
    • Prescription drug coverage 3
    • Silversneakers fitness 1
    • Updates 1
  • Customers don't like
    • Customer service 17
    • Misleading plan coverage 13
    • Health coverage 8

Wishing to dis-enroll from my present plan and enroll in original Medicare with part d plan these pieces of *** put me on hold several times and then I was arbitrarily disconnected. I started on my quest in August, 2015; plenty of time to dis-enroll and change plans. But on every occasion I experienced the 'red herring" effect. They darted and dodged me so much that I finally had to contact an... Read more

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Welcome to socialized medicine. Medicare funds were raped to give to the medicaid/disability programs, where 40+ % of the receivers are faking it, so nothing is left for the legitimate medicare recipients. Add to that the medicare spending limits (buried in the small print somewhere in the ACA law) of around $220,000? once you have used that up they sit back and refuse to treat you. The young... Read more

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Before I started Humana HMO I talked with them about 2 hours, giving all my med list, and the fact that I was on O2 (24/7) and they said they had me covered. I had to leave my existing doctors and Humana rep helped me to pick a primary Dr. that was taking new patients and was on their approved network provider list. I then tried to make appointment and was told that Dr. was NOT accepting new... Read more

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Iam truely sad to write this,Iam in trouble ,medical trouble, Humana ,approved,Buprenorphine/Nalox 8mg.,2mg, back in .6/2015,I have all docu. to prove this. Now, for some reason your board tell me no. After 2 back sur. and 1 sh ouider sur. plus a append. then a colon / 3rd of colon remove. If you check my records for the past 7 mn mounths you will see the change. I CAN NOT BELEIVE THE YOUR... Read more

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Dealing with a humana rep requires the patience of Job. Unfortunately I was given only a small dose. They are unable to send a message in to billing when a customer calls and says they want out of prescription plan D. I had called previously when they told me there would be a penalty on top of the monthly payment which would last ad infinatum. I did not have a prior prescription plan... Read more

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  • From mobile
  • Humana
  • Jan 29
  • #780226

Got run around for 4 months,got everything they asked for in triplets,paperwork from doctors,employers. I am just so tired ,i just gave up and never doing anything with humana again Add comment

I had Humana gold choice plan, about six months till I went to hospital , CAMC I contacted Humana customer service about drug plan I was completely uninformed that getting the drug plan terminated the medical plan, Humana process the drug plan terminating the gold choice plan, medical insurance, and never told me anything about terminating the medical insurance, almost deliberately to cut the... Read more

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  • From mobile
  • Humana
  • Jan 25
  • #777640

I need help, I been going to the doctor for about 16 months my back gets hot every day i think my blood not circulations please call me 3057617753 Linroy Durant Add comment

I have had Humana HMO insurance for a year without problems until I added my wife on the plan in June of last year. After adding my wife Humana increased my premium to over $800 a month until they made a major billing mistake and credited my account a few thousand of dollars and reduced my premium to 300 a month, saying I was overpaying and due a refund. I knew this couldn't be correct and called... Read more

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Humana's customer service reps are very rude. If you ask for a supervisor/manager they will either hang up on you or put you on hold for 45 minutes or more. You will have to either hang up or call again. Humana will put your confidential information into another person's claim and then deny you are enrolled. When disenrolling from Humana they will demand you write a letter to them even though... Read more

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