HUMANA Complaints and Reviews

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HUMANA
Main address: 500 West Main Street 40202 Louisville KY
1-800-448-6262, 1-800-457-4708, , https://secure.opinionlab.com/ccc01/comment_card_d.asp
  • 82+2 mobile complaints
  • $82K claimed losses
  • $976 average
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  • 19 hours ago
  • Health Insurance
  • Bad Customer Service
  • 7

This last week I've been on hold a total of 30 hours altogether. Three months ago it was different. I moved and need to get another primary Dr. but can only do that by talking to someone there. Their "member" web site doesn't work and I stay on hold until my battery dies. They get over 800 a month from medicare and earn none of it. I need meds immediately but can't see a doc. I intend on getting... Read more

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  • Jul 25
  • Health Insurance
  • Maternity Insurance
  • 38

My doctor confirmed that I'm pregnant a few days ago, 7-8 weeks along, high-risk. I immediately started to look for obgyn's that participate with my insurance. Initially I saw a long list of obgyn's and started calling them according to ratings I had found. It turns out that the majority of the doctors (more than ten) on the list of obgyn's weren't obgyn's, or had since stopped practicing the ob... Read more

Was this review helpful? 1 0

  • Jul 24
  • Health Insurance
  • Salt Lake City, Utah
  • Cancelled Service Charges
  • 15

On June 9th 2014 I called to cancell my coverage. The less than helpful person named Kadeen told me the hoops I had to jump through. I asked her to send me a detailed email of what they needed. The next day I sent them all the required bs they said they needed. Now they just continue to bill my card. When I called again they "claim" they never recieved what they said I needed. All I get is double... Read more

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  • Jul 23
  • Health Insurance
  • Medicare Advantage Plan
  • 14

I AM ON MEDICARE AND CHOSE HUMANA MEDICARE ADVANTAGE PLAN PPO ON LAST DOCTOR VISIT THEY TOLD ME I WAS DROPPED FROM HUMANA BECAUSE I DIDN'T PAY MEDICARE PREMS.I WENT TO SOCIAL SECURITY OFFICE AND SAW THAT I HAD PAID.IT TOOK ALL OF 20 MINUTES TO FIX PROBLEM.THEY SENT A LETTER TO HUMANA ADVISING THEM TO REINSTATE ME.THEY TOLD ME THEY RECEIVED ON 7/18/14.AT THE NEXT DOCTORS APPOINTMENT THEY ADVISED... Read more

Was this review helpful? 2 0

  • Jul 23
  • Health Insurance
  • Canceled Prescription Plan
  • 9

I am on Medicare and have had a Prescription Plan since 2013. In June,2014 I inquired about a supplement medical plan and was given a medicare advantage plan instead. I had not intent to make this my primary and medicare my secondary. On the effective date, my prescription plan was cancelled, without informing me at the time of my (what I though) was my supplementary policy, my drug coverage was... Read more

Was this review helpful? 1 0

  • Jul 18
  • Health and Beauty
  • Healthcare Provider
  • 12

If ever you have a choice please do not even consider Humana. As a healthcare provider, I can tell you that Humana intentionally delays payment of claims, pays very little for the provided service, and threats their physicians and nurses as strictly "hired help". Recently they hired one of the least respected medical oncologists as their Chief Medical Officer Roy Beveridge. As many people... Read more

Was this review helpful? 1 0

  • Jul 15
  • Health Insurance
  • Cleveland, Ohio
  • Coverage Denial
  • 22

My mother is 76 years old. She had a stroke in February. She was admitted for therapy at a skilled nursing facility. We pulled her out after 43 days. When at home she developed a very serious pressure sore and was admitted back to the hospital for 9 days. The physician felt she needed wound care and physical therapy. Only to be told by Humana no they deny coverage. So she is back home... Read more

Was this review helpful? 3 0

  • Jul 15
  • Drug Stores and Drugs
  • Lawrenceville, Georgia
  • Meditation Issue Refusal
  • 19

I have a life threatening virus that has a cure. My doctor has recommended medication that is expensive. My doctor submitted prescriptions for the medicine that will cure me. Humana has denied my claim. The medicines are expensive but my life is more important. Humana seems to value the almighty dollar and not their insured. I signed up for Humana ,but I will change to another insurance company... Read more

Was this review helpful? 1 0

  • Jul 14
  • Health Insurance
  • Venice, Florida
  • Health Insurance
  • 19

I just wanted to let everyone know how much Humana Insurance SUCKS! This year I was dropped by all my doctors because they no longer accept Humana. On top of that, the website isn't updated. After calling 14 doctors on their website they have listed that take insurance, called, they don't take Humana. So the closest doctor is 26 miles away and I have to wait over 4 weeks to get in. Why isn't the... Read more

Was this review helpful? 3 0

  • Jun 30
  • Health Insurance
  • Atlanta, Georgia
  • Health Plan
  • 15

I signed up for a Humana health plan online, directly with Humana on their web site, not through any government site or ACA -affiliated site on March 14, 2014. When I signed up, I specified that the plan was to begin on May 1, 2014, as I already had coverage with Kaiser Permanente that was ending on April 30, 2014. I received an email on March 20 welcoming me as of April 1 and indicating that my... Read more

Was this review helpful? 2 0
 
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