Humana Complaints and Reviews

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Humana
Main address: 500 West Main Street 40202 Louisville KY
1-800-448-6262, 1-800-457-4708, , https://secure.opinionlab.com/ccc01/comment_card_d.asp
  • 122+3 mobile complaints
  • $140K claimed losses
  • $1.1K average
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  • 2 days ago
  • Other
  • Lexington, South Carolina
  • Humana Medical Insurance
  • 48

would not cover medicines needed, so I have suffered for almost a year and a half. They keep calling wanting to talk about preventive care, but won;t cover the care you need. Requested money back from hospital so I was billed over $6700, they would not accept that my out of pocket was reached. I contacted medicare about this and they found me better coverage at less then half the price.I have... Read more

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  • Nov 21
  • Other
  • Amarillo, Texas
  • Humana Medicare Advantage Plan Pffs
  • 23

i am here to tell you I got news for you Humana Gold Choice PFFS CMS-H8145-126(-0) are blood money sucking vampires just like Humana Regional Choice PPO PPO CMS-R5826-012-(0) and Humana Preferred RX CMS-S5884-143-(0) and the Humana Prime Choice PPO CMS-H5420-006 -(1 are blood sucking money vampires bad HMO's there charging me for a plan I am not even enrolled in i have tried to end my... Read more

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  • Nov 12
  • Health Insurance
  • Tamarac, Florida
  • Rehabilitation
  • 1
  • 1
  • 151

Dealing with Humana now, trying to get my Dad, who almost died on Monday (long story) into acute care rehab facility in Sunrise , Florida. If ever a person qualifies and meets criteria it is him. THe Humana Rep showed up very quickly at the hospital, after our inquiry with them about our desire for our Dad to go there. Blah Blah full of BS that my Dad would not qualify and had to be able to do... Read more

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  • Nov 11
  • Health Insurance
  • Jackson, Tennessee
  • Insurance Cancellation
  • 117

I HAD Humana part "D" insurance. After a year or so, my premium went up to $46, my medications were $22, down to $21 with the Humana plan. So I decided to drop Humana at the appropriate time, called them to cancel the insurance. Their representative was very rude, and after an argument told me what my final payment would be and when my coverage would end. I followed their instructions. In... Read more

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  • Nov 10
  • Health Insurance
  • Insurance Coverage
  • 1
  • 1
  • 114

I was told that if I went with Humana then Humana would cover everything that medicare covers plus extras. I went to physical therapy and medicare would have covered it. Humana sent a letter and said it was an exclusion. Their telemarketers call continuously until you block the calls. They just seem to have phone people who are marketers. I have part D with humana and have one RX however it is... Read more

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  • Nov 07
  • Health Insurance
  • Peachtree City, Georgia
  • Emergency Room
  • 80

the humana nurse line told my pregnant wife to go to the ER(because no one else wanted to touch a pregnant women, normal doctor etc) for severe neck pain, like wake up crying pain, so she went, they refer her to specialist, then Humana send generic letter telling us non emergency ER visits are not covered... we are fighting to apeal the 2k bill... which comes on top of our 5k deductable and 1100... Read more

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  • Nov 03
  • Health Insurance
  • Primary Care Physician
  • 148

I signed up with this company through an exchanged offered by my place of work. I am retiring in December, and will also be eligible for medicare. I received a letter stating 'About Your request for a New Primary Care Physician" I never requested a "change in my primary care physician" to start with, I had only applied for coverage less than a month ago. The back of the letter further... Read more

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  • Nov 01
  • Health Insurance
  • Individual Insurance
  • 62

I have Humana for my individual insurance. I can never pay my bill online, speak to a human being. They have synced my account with an old account of my husbands, changing my address etc, my member id number is incorrect according to their website. They only work Monday-Thursday!! What the heck is that!! They are raising my rates by $50 because of our lovely government. You can not even call to... Read more

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  • Oct 29
  • Health Insurance
  • North Hollywood, California
  • Doctor
  • 62

I am a Humana customer and decided I wanted to change doctors. I needed was a list of doctors in my area, I don't have a computer, so when I enrolled the sakes agent told me I could call and ask. The problem is they put you on hold for a long time. I actually watched an entire movie before someone answered the phone. I am not happy with this kind of service. A multimillion dollar business needs... Read more

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  • Oct 29
  • Health Insurance
  • Pills
  • 1
  • 1
  • 83

Humana cancelled my dad's Part D, saying he moved out of network, which he didn't. Spent 15 hours with 35 different agents, only to be told I had to wait for open enrollment. My dad is 92, had to get POA to even talk to them, finally got him reinstated to be told its not effective until January 2015. Humana takes no responsibility. His pills are not expensive, praise the Lord. I recommend finding... Read more

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