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  • Customers like
    • Cover my health needs well1
    • Updates1
    • Irritating1
  • Customers don't like
    • Customer service11
    • Misleading plan coverage10
    • Health coverage7

  • 15 hours ago
  • Health Insurance
  • Caldwell, Idaho
  • 33
  • REVIEW RATING 5/5
Humana - Review in Health Insurance category from Caldwell, Idaho
1 of 2

For 7 months Humana has discriminated against my disabled daughter denying her the medical care her wound Dr.said she needs to recover fully. Dr wants her to go from local hospital to a LTAC facility where she can receive the proper care by "real" wound nurses that follow the Drs orders to the letter. Instead Humana denies her that and says all she needs is "skilled nursing" other wise known... Read more

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  • 1 day ago
  • Health Insurance
  • Grove, Oklahoma
  • Prescription Drug Plan
  • 21
  • REVIEW RATING 4/5

Still having an ongoing "experience" with Humana. I have paid all my fee's with coupons this year and have sent photo's of the canceled checks then ...no acknowledgment from Humana. Still claiming "no payment from me" The last time was 5 or 6 days ago. I sent the photo's to H Elene on the " critical response team" ..per her request. I emailed them to ..trowan@humana.com.. and also sent a... Read more

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  • 2 days ago
  • Health Insurance
  • Akron, Ohio
  • Insurance Coverage
  • 17
  • REVIEW RATING 4/5

There has been an ongoing hot mess for the past 3 months regarding my husband's benefits with Humana. Since this confusion started, I have made / received 42 phone calls trying to rectify the coordination of benefits between Medical Mutual of Ohio and Humana. Right now, both of them say that they are the secondary coverage, so even though we are paying for 2 insurance plans, neither one of them... Read more

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  • May 18
  • Health Insurance
  • Desoto, Texas
  • Humana Gold Plus Plan
  • 18
  • REVIEW RATING 4/5

Under the Humana Gold Plus HMO (Advantage Plan) you may be unable to find a physician as all hospitals are or have opted out of the plan. Be careful, if you find one ask if are affiliated with a hospital. You may find yourself on your own and unable to be admitted an!ywhere, maybe not even to a county hospital because you are medicare an d the Affordable Health Care plans will fill those up! You... Read more

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  • May 14
  • Health Insurance
  • Plymouth, Indiana
  • Medicare Part A
  • 24
  • REVIEW RATING 3/5

I signed up for medicare part A but did not get part B because of low income. Somehow Humana sent me a card and said the premium was zero because of my low income. I later took a part time job because I could not live on my small SS check and then was notified that I no longer qualified for the free premium so I told them that I did not want to continue the policy. Several months later they sent... Read more

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  • May 12
  • Health Insurance
  • Prescription Drug Coverage
  • 22
  • REVIEW RATING 4/5

I had Humana as my part D insurance for one year. After my first co-pay I learned that it was less expensive for me to buy my meds from Costco's Pharmacy mail order than what Humana demanded I co-pay. I also figured out that Humana made it its business to take in more monthly insurance fees than it pays out. In other words no matter how sick you are they are going to make a profit. There are some... Read more

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  • From mobile
  • Humana
  • May 12
  • by anonymous
  • #634604

They need to change the Provider Directory. Its hard to locate specialist. They need to list same as names of doctors .i want to find and pick specialist without reading the whole book. Add comment

  • From mobile
  • Humana
  • May 11
  • by anonymous
  • #634097

Thank u for cancel my silver sneakers with notice me I am diabetes that why I enjoy damm humana I am going to change arpp garbage humana Add comment

  • May 06
  • Health Insurance
  • Albuquerque, New Mexico
  • Humanachoice Ppo
  • 31
  • REVIEW RATING 4/5

Humana's accounts receivable has billed me for 3 months of premiums. I pay the premiums through electronic fund transfers from the bank, since 2014. I have proof from my bank that HUMANA received the payments. I cannot get Humana to except the fact payments were made. I have been working on this problem for several months. I am tired of it. I have sent several letters, telephone the accounts... Read more

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  • From mobile
  • Humana
  • Apr 29
  • by anonymous
  • #628939

They dont do what they say they will a real *** service Add comment

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