HUMANA Complaints and Reviews

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HUMANA
Main address: 500 West Main Street 40202 Louisville KY
1-800-448-6262, 1-800-457-4708, , https://secure.opinionlab.com/ccc01/comment_card_d.asp
  • 102+3 mobile complaints
  • $130K claimed losses
  • $1.2K average
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  • From mobile
  • HUMANA
  • Sep 20
  • by anonymous
  • #536501

I have been missed lead by humana.I am shock to see bulletin of complaints of humana.humana representative told me I will be covered.it was later in fact a lie after enrolling. Add comment

     

  • Sep 18
  • Health Insurance
  • Salt Lake City, Utah
  • Medications Order
  • 15

well,its sept. 2014 & I can tell Everyone I am having the SAME experience as we speak! When I signed up w/humanaD ENHANCED ,no less, 2yrs. ago I had no earthly idea I'd need any of my 3 drugs. they've denied all numerous preauth,dr.calls,even drug co. I want my 50/month back!Have spent thousands! Humana......You are cheating and probably killing the older people! I had to stop my meds... Read more

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  • Sep 12
  • Health Insurance
  • Sun City West, Arizona
  • Health Plan
  • 40

After only 2 mos of being with them, I was told I had to get my doctor to approve my blood pressure medication (it is brand and expensive). It was a hassle but got it done. The next month I decided to try the generic to try to please everyone and save some money. I took 1 pill and got really sick. Was sick for like 5 hours until it started to wear off. Went back to pharmacy to get my regular med... Read more

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  • Sep 12
  • Health Insurance
  • Blood Pressure Medication
  • 13

I had only been with them for 2 mos when they said I had to get my doctor to approve my blood pressure medication (as it is brand and expensive but the only one I can take). Was a hassle but got it taken care of. The next month I decided to try the generic to try to please everyone and save some money. I took one pill and got really sick. Was ill for like 5 hours until it started to wear off. I... Read more

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  • Sep 04
  • Health Insurance
  • Insurance Plan
  • 55

I have only had my plan since May 1. During that time I have had 3 claims rejected from them. I was able to contact them and after an average of 1-2 hours on each claim, Humana did end up paying. It also took them 3 months to get my automatic draft in the system properly which meant they threatened to cancel my insurance and charged me late fees each time. The latest issue has been with trying to... Read more

Was this review helpful? 4 0

     

  • Sep 04
  • Professional Services
  • Greenville, South Carolina
  • Humana Exchange Plan
  • 25

FROM A PROVIDER...AUTHORIZATIONS ARE NOT REQUIRED IN GEORGIA BUT HUMANA CANNOT SEEM TO GET THIS RIGHT. I HAVE CALLED AT LEAST 4 TIMES ON SOME CLAIMS AND KEEP GETTING TOLD THAT CLAIMS WILL BE REPROCESSED ONLY TO BE DENIED AGAIN. EVERY SINGLE CLAIM FOR EXCHANGE PATIENTS IS BEING DENIED!! WHO HAS THIS KIND OF TIME? THE BIGGER PROBLEM IS THAT HUMANA HAS NO FIX IN PLACE. WE CANNOT CONTINUE TO SEE... Read more

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  • Sep 04
  • Health Insurance
  • Refund
  • 25

I prepaid for the first month of August 2014 insurance with Humana, but cancelled it before it supposed to start at the end of July. The lady gave me a conformation number and said they would send me a letter of cancellation within 8-10 business days and refund money as well. On 2 Sept i got charged over 500$ on my checking account again, the money that i didnt have to cover that charge. I... Read more

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  • Sep 03
  • Health Insurance
  • Humana Insurance
  • 72

I do not have Humana insurance. I am a healthcare provider. I have had nothing but terrible experiences with them and they owe me lots of money that has become uncollectible due to their incompetence and dishonesty. But what has moved me to write this review is that I just took on a new Humana patient for mental health counseling. (I normally don't accept Humana but made an exception in this... Read more

Was this review helpful? 2 0

     

  • Aug 25
  • Health Insurance
  • Pembroke Pines, Florida
  • Poor Customer Service
  • 40

I am trying to schedule an appointment for my mom with the primary care that assigned with humana, but he don't have opening for hmo customer where he have for cash customer!!! 2- i called humana and they said that they will do an exception and give us a one time office visit for the orthopedic we went to the orthopedic office and we found the referral that they gave us is only for radiology... Read more

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  • Aug 20
  • Health Insurance
  • Prescription Pre-Approval
  • 40

Dr gave sample for COPD RX Breo Ellipta - I called Humana to see what cost would be- was told I needed to get pre-approval - before I could get co-pay amt. They won't give pre-approval until I have an actual prescription so they can decide whether they are going to approve it's use. after 40 mins of bullsh*t I hung up - called medicare .. after 1 hr+ I managed to get a price range of $50. -... Read more

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