1.4
  • Nothing so far2 votes
  • Silver sneakers gym membership1 votes
  • Humana vitality program1 votes
  • Customer service10 votes
  • Misleading plan coverage8 votes
  • Health coverage6 votes
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  • 1 day ago
  • Drug Stores and Drugs
  • Lowell, Massachusetts
  • 8
  • REVIEW RATING 4/5

I called on a Saturday after five minuets of going round and round with the Robo prompts and pushing zero dozens of times the robo indicated the office was closed and to call Monday to Friday 8to8 or press 1 for a return call the next business day. I get a call Sunday morning the message from Humana says call this number back before 2pm. I call and five more minuets of the Robo queen I get the... Read more

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  • Mar 25
  • Health Insurance
  • Rochester, Minnesota
  • Drug Coverage
  • 9
  • REVIEW RATING 3/5

Humana needs a new programmer to create short, brief listing of the monthly report send to their customers. This company freaking waste so much paper 12 months out of the year. I have never seen so much waste in our natural resources in my life. You need to plant a forest every month! All the customer needs to see is: EXAMPLE: N Name of Medicine: Cost of the Medicine----Humana Paid-----You... Read more

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  • From mobile
  • Humana
  • Mar 23
  • by anonymous
  • #612058

I have been trying to get a 1095A since Feburary...I have been getting a run around...please please help...6018968949... Add comment

  • Mar 18
  • Health Insurance
  • Sherman, Texas
  • Dental Surgery Coverage
  • 36
  • REVIEW RATING 3/5

My daughter has major dental work being done..orthodontia, TMJ specialist, Oral surgeon and more. I spent an hour on the phone with a sales agent who assured me all of these things were covered. I have since gone to these doctors and none of these services are covered. They said it is considered a preventative plan and in fact do not offer some of the services in the state of Texas. They make a... Read more

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  • Mar 13
  • Health Insurance
  • Villa Hills, Kentucky
  • Cialis Prescription Coverage
  • 39
  • REVIEW RATING 4/5

Has been denied denied denied ! It makes no sense when a patient's physician indicates it is the best drug for the patient as a whole and the insurance company thinks they know better and refuses to cover the medication even with our physician completing the required forms. What does Humana have against men with these 2 conditions??? This therapy is not new for my husband so we specifically... Read more

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  • Mar 11
  • Health Insurance
  • Sandy, Texas
  • Insurance Plan
  • 39
  • REVIEW RATING 4/5

Got my father inrolled in humana plan and a month later i hadnt got his humana card. I called them and they just said that they would send me another one. Another month passed and i still hadnt got his card. So i called them again and they confirmed my address and they said that it was on its way and it takes 2 weeks to arrive and then i told them that about a month had passed since i called them... Read more

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  • Mar 10
  • Health Insurance
  • Altamonte Springs, Florida
  • Training
  • 37
  • REVIEW RATING 3/5

I took a one day humana training class at the humana center located in orlando, fl. It was me and two female friends of mine. What I witnessed was disturbing. Several of the male trainers picked on one of my friends non-stop. They made even sexist comments to her and treated her really rudely. She did not deserve that and the males that work there had no place harassing women like this.... Read more

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  • Mar 09
  • Health Insurance
  • Kissimmee, Florida
  • Asacol Prescription Coverage
  • 49
  • REVIEW RATING 4/5

My nephew was diagnosed last month with Ulcerative Colitis. He was in the hospital for 5 days and had 4 transfusions. The bill came to $75,000. His doctor gave him some samples for Asacol 800HD. He started to get better but when Humana refused to pay for the medication my nephew was put on another medication. He is now back in the hospital and needs two more transfusions. I do not... Read more

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  • From mobile
  • Humana
  • Mar 04
  • by anonymous
  • #603668

I been out since 1/20/15 As of today 3/4 they sent 1 weeks check. Missing a return to work date so they only pd for 1 week. On 2/3 new paperwork was sent & still no check. I have called many times & CS is very sorry & know how I feel. But still no answer. My next stop Dept of Ins of PA If they understand my problem why haven't they done something Add comment

  • Feb 27
  • Health Insurance
  • Corning, New York
  • Insurance Plan
  • 47
  • REVIEW RATING 5/5

On Dec 6 2014 i call Humana to switch plans ( from a PPO to PFFS available in my area . I was told the change was filed . In Feb. 2015 I expected to see a change in my premium on my Social Security check , but that did not occur . So after numerous attempts to contact someone who could help me , i finally to a supervisor in Utah named Peggy . She said she was going to research my case , because... Read more

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